SPECIAL EVENTS

SEATING REQUESTS

Due to NYE celebrations that evening, there will be no promenade seating available, only inside (as is the case for all East Circular Quay venues by ruling of the City of Sydney Council). We will do our utmost to accommodate your requested seating area, however we are unable to guarantee this unless you have booked a private space. Large groups are seated on tables of 8-12 guests pending table/area availability. Minimum spends apply to guarantee private dining space.

DIETARY REQUIREMENTS

We require advanced notice of dietary requirements. Please note; whilst all care is taken with allergy requirements as we operate and prepare food in a commercial kitchen we cannot guarantee against allergic reactions.

* ACCESS PASS *

The East Circular Quay area is blocked off to the public during the day as regulated by the Sydney City Council. Only those with the access pass will be allowed into the viewing area. Reservations made at Eastbank Cafe include an access pass for all guests as part of your ticket. You are responsible for collecting this pass at the venue by not later than 6:00pm (18:00) on the 30th of December. Eastbank Cafe cannot be held responsible should you forget your access pass or do not collect on time.

SERVICE CHARGE

No service charge has been added to your booking. Any gratuity for the staff that you wish to bestow for service received is most welcome and very much appreciated. Service can be invoiced pre or post booking if requested.

CONFIRMATION | PAYMENT

Full payment is required to confirm your tickets/booking. Any additional beverages on the night must be settled in full upon conclusion of the event. Please note, we provide one fully itemised bill per table. Up to a maximum two credit cards will be accepted for payment on the night per reservation (no cheques or EFT on day of event).

EVENT CONDUCT

We request all your guests are seated by 7.30pm (19:30) as dinner service will commence at this time. If all your guests have not arrived by this time service will commence.

CANCELLATION

By the customer/guests

*The sale of any NYE tickets/reservations are non-refundable. Reservations/Tickets are transferable to another name if we are notified in writing before 6:00pm (18:00) 29 December. Please note, we cannot change meal selections. In the event the access passes have been collected, these must be provided to the new ticket holder/reservation contact as the venue do not allocate any additional/replacement passes.

By the venue

This agreement and/or event may be cancelled by Eastbank at any time, and if an emergency or threat of danger to any person exists. The restaurant reserves the right to cancel the event should the restaurant be closed due to circumstances beyond its control, the client becomes insolvent or the event is deemed to threaten the reputation of the restaurant.

RESPONSIBLE SERVICE OF ALCOHOL

The management of Eastbank reserves the right in their absolute discretion to intervene and exclude or remove any undesirable person/s from the premises without liability where they see fit. All food and beverage must be consumed on the premises. Eastbank practice responsible service of alcohol. Management supports the actions of staff in refusing service to intoxicated, disorderly or underage patrons in accordance with this Act.

CHILDREN (MINORS)

Eastbank Cafe is family friendly! Please let us know if there are minors within your group. Patrons may be asked to show legal proof of age at any time.

INDEMNITY & DAMAGE

Eastbank Cafe will take all necessary care however accepts no responsibility or liability for any loss or damage to any property belonging to guests/customer or invitees; or for any injury sustained to the clients during their time at Eastbank Cafe. All guests are liable for the actions of their invitees and any damages or losses incurred during the event. Any costs will be billed directly to the guests/customer named on this booking form.